Delivery is subject to stock availability and credit card authorisation and a signature is required on receipt. We will only charge one lot of postage per order - however many parcels it involves.
UK Delivery costs
UK standard delivery: £3.95
Allow between 3-6 working days for delivery.
UK Next Day delivery: £9.00
Order before 12pm Monday - Thursday and receive the following day.
Order before 12pm Friday and receive the following Monday
Orders placed on Next Day Delivery after 12pm Friday and all day Saturday and Sunday will not be received until the following Tuesday.
Orders placed on Next Day Delivery from the Highlands and Islands will be delivered in approximately 2 working days.
Overseas delivery costs
European Union: £9*
All other destinations: £16*
*This is a minimum charge. Weight dependent - In some rare cases the postage will be reviewed. We will contact you if this applies to your order.
You should allow between 10 working days for delivery from placing the order.
If, for any reason, you would like to return your goose order, you can send it back to us in its original condition with proof of purchase within 28 days for a full refund or exchange.
Sale items:
You may return any of your items for any reason within 7 days of receipt of order for a full refund or exchange.
How do I return my order?
1. If you shopped through our catalogue or website, just fill in the form on the back of your invoice and put it in your parcel.
2. Please make sure that you get a ‘proof of posting’ certificate from your Post Office. This will cover you if the goods are lost in the post.
3. We do not cover the cost of returns.
Faulty goods:
In the rare and unfortunate event of your goose product being faulty, please accept our apologies, and contact Customer Services on 01457 851 515.
Changing or cancelling your order:
Under the UK Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order within 7 working days from the day after the day of receipt of the goods without giving a reason. Once you have confirmed your order we are unable to amend it.
If you wish to cancel your order please call 01457 851 515 (If your order has been processed in our warehouse or been despatched we will be unable to process a refund until we receive the parcel back)
UK Delivery costs
UK standard delivery: £3.95
Allow between 3-6 working days for delivery.
UK Next Day delivery: £9.00
Order before 12pm Monday - Thursday and receive the following day.
Order before 12pm Friday and receive the following Monday
Orders placed on Next Day Delivery after 12pm Friday and all day Saturday and Sunday will not be received until the following Tuesday.
Orders placed on Next Day Delivery from the Highlands and Islands will be delivered in approximately 2 working days.
Overseas delivery costs
European Union: £9*
All other destinations: £16*
*This is a minimum charge. Weight dependent - In some rare cases the postage will be reviewed. We will contact you if this applies to your order.
You should allow between 10 working days for delivery from placing the order.
Returns & exchanges
Returns policyIf, for any reason, you would like to return your goose order, you can send it back to us in its original condition with proof of purchase within 28 days for a full refund or exchange.
Sale items:
You may return any of your items for any reason within 7 days of receipt of order for a full refund or exchange.
How do I return my order?
1. If you shopped through our catalogue or website, just fill in the form on the back of your invoice and put it in your parcel.
2. Please make sure that you get a ‘proof of posting’ certificate from your Post Office. This will cover you if the goods are lost in the post.
3. We do not cover the cost of returns.
Faulty goods:
In the rare and unfortunate event of your goose product being faulty, please accept our apologies, and contact Customer Services on 01457 851 515.
Changing or cancelling your order:
Under the UK Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order within 7 working days from the day after the day of receipt of the goods without giving a reason. Once you have confirmed your order we are unable to amend it.
If you wish to cancel your order please call 01457 851 515 (If your order has been processed in our warehouse or been despatched we will be unable to process a refund until we receive the parcel back)
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